Not Merely Deemed as Distraction: Investigating Smartphone Users' Motivations for Notification-Interaction

Xi Jing Chang, Fang Hsin Hsu, En Chi Liang, Zih Yun Chiou, Ho Hsuan Chuang, Fang Ching Tseng, Yu Hsin Lin, Yung Ju Chang*

*此作品的通信作者

研究成果: Conference contribution同行評審

5 引文 斯高帕斯(Scopus)

摘要

Notifications are commonly considered a distraction when they arrive during a task, and consequently, prior research has consistently sought effective ways of deferring their arrival until task transitions. However, many smartphone users still interact with notifications during tasks. In our qualitative study combining diary study and semi-structured interviews, we examined 34 research participants' motivations for interacting with smartphone notifications at different times, including during tasks. Our findings resulted in a human-notification interaction framework comprised of 12 unique motivations frequently associated with three activity timings for interacting with notifications, including before-task, during-task, and after-task. Notably, participants frequently perceived interaction with notifications as a tool for improving task performance, making the most of their time, and promoting personal well-being, rather than only as a distraction. The before-the-task timing, in particular, has received little attention in previous research and deserves more attention as it was related to specific user motivations for notification interaction.

原文English
主出版物標題CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
發行者Association for Computing Machinery
ISBN(電子)9781450394215
DOIs
出版狀態Published - 19 4月 2023
事件2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
持續時間: 23 4月 202328 4月 2023

出版系列

名字Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
國家/地區Germany
城市Hamburg
期間23/04/2328/04/23

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