In a cellular telecommunications network, the call blocking, forced termination, and call incompletion probabilities major output measures of system performance. Most previous analytic studies assumed that the handover traffic to a cell is a fixed-rate Poisson process. Such assumption may cause significant inaccuracy in modeling. This paper shows that the handover traffic to a cell depends on the workloads of the neighboring cells. Based on this observation, we derive the exact equation for the handover force-termination probability when the mobile station (MS) cell residence times are exponentially distributed. Then, we propose an approximate model with general MS cell residence time distributions. The results are compared with a previously proposed model. Our comparison study indicates that the new model can capture the handover behavior much better than the old one for small-scale cellular networks.