Exploring Nursing E-Learning Systems Success Based on Information System Success Model

Chang Hui-Chuan, Ching Feng Liu, Hsin-Ginn Hwang

研究成果: Article同行評審

20 引文 斯高帕斯(Scopus)

摘要

E-learning is thought of as an innovative approach to enhance nurses' care service knowledge. Extensive research has provided rich information toward system development, courses design, and nurses' satisfaction with an e-learning system. However, a comprehensive view in understanding nursing e-learning system success is an important but less focused-on topic. The purpose of this research was to explore net benefits of nursing e-learning systems based on the updated DeLone and McLean's Information System Success Model. The study used a self-administered questionnaire to collected 208 valid nurses' responses from 21 of Taiwan's medium-and large-scale hospitals that have implemented nursing e-learning systems. The result confirms that the model is sufficient to explore the nurses' use of e-learning systems in terms of intention to use, user satisfaction, and net benefits. However, while the three exogenous quality factors (system quality, information quality, and service quality) were all found to be critical factors affecting user satisfaction, only information quality showed a direct effect on the intention to use. This study provides useful insights for evaluating nursing e-learning system qualities as well as an understanding of nurses' intentions and satisfaction related to performance benefits.
原文English
頁(從 - 到)741-747
頁數7
期刊Cin-Computers Informatics Nursing
29
發行號12
DOIs
出版狀態Published - 12月 2011

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