Does Who Matter?: Studying the Impact of Relationship Characteristics on Receptivity to Mobile IM Messages

Hao Ping Lee, Kuan Yin Chen, Chih Heng Lin, Chia-Yu Chen, Yu-Lin Chung, Chien-Ru Sun, Yung-Ju Chang

研究成果: Conference contribution同行評審

31 引文 斯高帕斯(Scopus)

摘要

This study examines the characteristics of mobile instant-messaging users' relationships with their social contacts and the effects of both relationship and interruption context on four measures of receptivity: Attentiveness, Responsiveness, Interruptibility, and Opportuneness. Overall, interruption context overshadows relationship characteristics as predictors of all four of these facets of receptivity; this overshadowing was most acute for Interruptibility and Opportuneness, but existed for all factors. In addition, while Mobile Maintenance Expectation and Activity Engagement were negatively correlated with all receptivity measures, each such measure had its own set of predictors, highlighting the conceptual differences among the measures. Finally, delving more deeply into potential relationship effects, we found that a single, simple closeness question was as effective at predicting receptivity as the 12-item Unidimensional Relationship Closeness Scale.
原文American English
主出版物標題CHI '19 Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems Paper
頁數12
526
DOIs
出版狀態Published - 2019

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