Deploying intelligent VoWLAN services for patient care improvement

Since the rapid exchange of information and collaboration with colleagues are indispensable for the quality of care. Effective communication between care givers has been recognized as a critical factor on the high quality of patient care. Communication in medical environment is often intense and time critical, including laboratory result, complex consultation and advice, which require high degree coordination among care professionals. Nevertheless, there are some deficiencies existed in the actual state of the communication system in hospitals, such as waiting time for call back and inducing interruptions. Current technological solutions should allow developing a novel intelligent communication system. In this paper, the proposed HPC2S (Hospital Patient Care Call System) services based on VoWLAN (VoIP over WLAN) will achieve the needs of timely and efficient communication among care professionals.