Blockchain-based cross-organizational integrated platform for issuing and redeeming reward points

Chia Hung Liao*, Ya Wen Teng, Shyan-Ming Yuan

*此作品的通信作者

研究成果: Conference contribution同行評審

6 引文 斯高帕斯(Scopus)

摘要

For the sake of enhancing repurchase rate and customer loyalty, plenty of enterprises have issued reward points. However, as there are more enterprises issuing reward points, customers become less and less interested to collect them. Even though there are companies forming a business alliance to make reward points more attractive, it is usually managed by a central leading company. In other words, there still exists a security concern for a centralized system. In this paper, we propose a blockchain-based cross-organizational integrated platform (BCOIP) for issuing and redeeming reward points. BCOIP provides customers an electronic reward point system that is easier to collect and manage and could circulate in many enterprises. Besides, since BCOIP deploys the smart contract to operate the reward point and make all point transactions stored on the permissioned blockchain, it provides more interoperability and security to enterprises and more credibility for costumers. Moreover, goods providers joining the BCOIP could not only improve the diversity of the reward market but also reach more costumers. Finally, we conduct two experiments to evaluate the efficiency and stability of the BCOIP. Results indicate that points transactions are stable regardless of the number of parallel processes and the other shows the number of nodes has nothing to do with the efficiency of this system.

原文English
主出版物標題Proceedings of the 10th International Symposium on Information and Communication Technology, SoICT 2019
發行者Association for Computing Machinery
頁面407-411
頁數5
ISBN(電子)9781450372459
DOIs
出版狀態Published - 4 12月 2019
事件10th International Symposium on Information and Communication Technology, SoICT 2019 - Ha Noi and Ha Long, Viet Nam
持續時間: 4 12月 20196 12月 2019

出版系列

名字ACM International Conference Proceeding Series

Conference

Conference10th International Symposium on Information and Communication Technology, SoICT 2019
國家/地區Viet Nam
城市Ha Noi and Ha Long
期間4/12/196/12/19

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