Action research on neonatal nursing staff: Experiences caring for bubble continuous positive airway pressure patients

The objective of this study was to understand the experiences of special care nursery (SCN) nurses tending patients on bubble continuous positive airway pressure (bCPAP). The action research (AR) method with focus group interview was used, and five focus-group interviews were conducted between November 2015 and January 2016. Twenty SCN nurses who had cared neonates on bCPAP for at least one shift were recruited and interviewed. Six themes were revealed in two stages. The first stage was “experience of change,” three themes evolved: “resistance to change,” “lack of confidence on new care model,” and “request administrative supports and resources from the hospital level.” The second stage was “willing to take challenge,” three themes evolved: “pursuit of proficiency in bCPAP care,” “mastering bPCAP: acquiring self-efficacy, becoming competent, and collaborating as a team,” and “the development of creative care methods.” In the future when confronted with nurses resisting to new policies or changes, administrators should embrace their emotions, address their insecurity and fear, and provide adequate training to improve confidence through familiarity. Application of this model can help with policy implementation, thereby improving the overall caring quality.