Structure and Reciprocity in Technology-Centered Q&A Communities

Ming Jiang; Tao Dong; Yung Ju Chang

Structure and Reciprocity in Technology-Centered Q&A Communities

Ming Jiang, Tao Dong, Yung Ju Chang

Institute of Computer Science and Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

In this paper we examine the network structure of the MythTV mailing list, an online technology Q&A user community, and we use time-series analysis techniques to study users’ reciprocity behavior in this community. We find that the amount of help users provide is strongly correlated to the amount of help they receive. Further, by conducting the Granger Causality test on the time series data of active users’ activity, we find that the amount of help given is actually the reason why one gets a lot of help. This finding corresponds to the concept of directed reciprocity in social networks and provides insights into social dynamics in technology-centered online communities.

Original language	English
Title of host publication	Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011
Publisher	AAAI press
Pages	526-529
Number of pages	4
ISBN (Electronic)	9781577355052
State	Published - 17 Jul 2011
Event	5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011 - Barcelona, Spain Duration: 17 Jul 2011 → 21 Jul 2011

Publication series

Name	Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011

Conference

Conference	5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011
Country/Territory	Spain
City	Barcelona
Period	17/07/11 → 21/07/11

Cite this

@inproceedings{4f6a3b7ec7934720b1ecd62448ab9724,

title = "Structure and Reciprocity in Technology-Centered Q&A Communities",

abstract = "In this paper we examine the network structure of the MythTV mailing list, an online technology Q&A user community, and we use time-series analysis techniques to study users{\textquoteright} reciprocity behavior in this community. We find that the amount of help users provide is strongly correlated to the amount of help they receive. Further, by conducting the Granger Causality test on the time series data of active users{\textquoteright} activity, we find that the amount of help given is actually the reason why one gets a lot of help. This finding corresponds to the concept of directed reciprocity in social networks and provides insights into social dynamics in technology-centered online communities.",

author = "Ming Jiang and Tao Dong and Chang, {Yung Ju}",

note = "Publisher Copyright: Copyright {\textcopyright} 2011, Association for the Advancement of Artificial Intelligence (www.aaai.org). All rights reserved.; 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011 ; Conference date: 17-07-2011 Through 21-07-2011",

year = "2011",

month = jul,

day = "17",

language = "English",

series = "Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011",

publisher = "AAAI press",

pages = "526--529",

booktitle = "Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011",

}

Jiang, M, Dong, T & Chang, YJ 2011, Structure and Reciprocity in Technology-Centered Q&A Communities. in Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011. Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011, AAAI press, pp. 526-529, 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011, Barcelona, Spain, 17/07/11.

Structure and Reciprocity in Technology-Centered Q&A Communities. / Jiang, Ming; Dong, Tao; Chang, Yung Ju.
Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011. AAAI press, 2011. p. 526-529 (Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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N2 - In this paper we examine the network structure of the MythTV mailing list, an online technology Q&A user community, and we use time-series analysis techniques to study users’ reciprocity behavior in this community. We find that the amount of help users provide is strongly correlated to the amount of help they receive. Further, by conducting the Granger Causality test on the time series data of active users’ activity, we find that the amount of help given is actually the reason why one gets a lot of help. This finding corresponds to the concept of directed reciprocity in social networks and provides insights into social dynamics in technology-centered online communities.

AB - In this paper we examine the network structure of the MythTV mailing list, an online technology Q&A user community, and we use time-series analysis techniques to study users’ reciprocity behavior in this community. We find that the amount of help users provide is strongly correlated to the amount of help they receive. Further, by conducting the Granger Causality test on the time series data of active users’ activity, we find that the amount of help given is actually the reason why one gets a lot of help. This finding corresponds to the concept of directed reciprocity in social networks and provides insights into social dynamics in technology-centered online communities.

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M3 - Conference contribution

AN - SCOPUS:85167438090

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BT - Proceedings of the 5th International AAAI Conference on Weblogs and Social Media, ICWSM 2011

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ER -

Structure and Reciprocity in Technology-Centered Q&A Communities

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Publication series

Conference

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