Peripheral response: Microblogging during the 22/7/2011 Norway attacks

Sung-Yueh Perng, Monika Büscher, Lisa Wood, Ragnhild Halvorsrud, Michael Stiso, Leonardo Ramirez, Amro Al-Akkad

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

40 Scopus citations

Abstract

This paper presents a case study of a very recent man-made crisis in Norway on 22 July, 2011, during which a single person first detonated a bomb in downtown Oslo and then killed 69 young people on the island of Utøya. It proposes a novel way of conceptualizing the public contribution to mobilization of resources using microblogging, particularly tweeting. By examining aspects of public and professional response to this crisis, the notion of peripheral response is developed in relation to emergent forms of agile and dialogic emergency response. Through examining the distributed efforts of responding to the crisis, the paper also revisits situation awareness and reflects upon the dynamic and constantly changing environment that social media and crises inhabit together.

Original languageEnglish
Title of host publicationISCRAM 2012 Conference Proceedings - 9th International Conference on Information Systems for Crisis Response and Management
PublisherSimon Fraser University
Pages41-60
Number of pages20
ISBN (Print)9780864913326
StatePublished - 2013
Event9th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2012 - Vancouver, BC, Canada
Duration: 22 Apr 201225 Apr 2012

Publication series

NameISCRAM 2012 Conference Proceedings - 9th International Conference on Information Systems for Crisis Response and Management

Conference

Conference9th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2012
Country/TerritoryCanada
CityVancouver, BC
Period22/04/1225/04/12

Keywords

  • Microblogging
  • Norway attacks
  • Peripheral response
  • Resource coordination
  • Situation awareness

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