Perceived authority and communication channel: Experiments with instant messaging

Mark Tremayne; Xin Chen; Nilo Figur; J.Sonia Huang

doi:10.1177/0894439307301895

Perceived authority and communication channel: Experiments with instant messaging

Mark Tremayne^*, Xin Chen, Nilo Figur, J.Sonia Huang

^*Corresponding author for this work

Department of Communication and Technology

Research output: Contribution to journal › Article › peer-review

10 Scopus citations

Abstract

The effects of diminished social context cues in computer-mediated communication between students and instructors are examined using instant-messaging (IM) technology. Two experiments verified such effects, students perceived informal surroundings in IM and, in one experiment, decreased presence of the instructor, but results of hypothesized effects on the perceived authority of the instructor were mixed. Students did show more self-centered behavior in IM but experienced increased feelings of regulation.

Original language	English
Pages (from-to)	178-189
Number of pages	12
Journal	Social Science Computer Review
Volume	26
Issue number	2
DOIs	https://doi.org/10.1177/0894439307301895
State	Published - May 2008

Keywords

Authority
CMC
Computer-mediated communication
Education
Instant messaging
Social presence

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10.1177/0894439307301895

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Perceived authority and communication channel: Experiments with instant messaging

Abstract

Keywords

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