TY - GEN
T1 - Not Merely Deemed as Distraction
T2 - 2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
AU - Chang, Xi Jing
AU - Hsu, Fang Hsin
AU - Liang, En Chi
AU - Chiou, Zih Yun
AU - Chuang, Ho Hsuan
AU - Tseng, Fang Ching
AU - Lin, Yu Hsin
AU - Chang, Yung Ju
N1 - Publisher Copyright:
© 2023 ACM.
PY - 2023/4/19
Y1 - 2023/4/19
N2 - Notifications are commonly considered a distraction when they arrive during a task, and consequently, prior research has consistently sought effective ways of deferring their arrival until task transitions. However, many smartphone users still interact with notifications during tasks. In our qualitative study combining diary study and semi-structured interviews, we examined 34 research participants' motivations for interacting with smartphone notifications at different times, including during tasks. Our findings resulted in a human-notification interaction framework comprised of 12 unique motivations frequently associated with three activity timings for interacting with notifications, including before-task, during-task, and after-task. Notably, participants frequently perceived interaction with notifications as a tool for improving task performance, making the most of their time, and promoting personal well-being, rather than only as a distraction. The before-the-task timing, in particular, has received little attention in previous research and deserves more attention as it was related to specific user motivations for notification interaction.
AB - Notifications are commonly considered a distraction when they arrive during a task, and consequently, prior research has consistently sought effective ways of deferring their arrival until task transitions. However, many smartphone users still interact with notifications during tasks. In our qualitative study combining diary study and semi-structured interviews, we examined 34 research participants' motivations for interacting with smartphone notifications at different times, including during tasks. Our findings resulted in a human-notification interaction framework comprised of 12 unique motivations frequently associated with three activity timings for interacting with notifications, including before-task, during-task, and after-task. Notably, participants frequently perceived interaction with notifications as a tool for improving task performance, making the most of their time, and promoting personal well-being, rather than only as a distraction. The before-the-task timing, in particular, has received little attention in previous research and deserves more attention as it was related to specific user motivations for notification interaction.
KW - Attention Management
KW - Interruptions
KW - Multitasking
KW - Notifications
KW - Opportune Moment
UR - http://www.scopus.com/inward/record.url?scp=85160007326&partnerID=8YFLogxK
U2 - 10.1145/3544548.3581146
DO - 10.1145/3544548.3581146
M3 - Conference contribution
AN - SCOPUS:85160007326
T3 - Conference on Human Factors in Computing Systems - Proceedings
BT - CHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
PB - Association for Computing Machinery
Y2 - 23 April 2023 through 28 April 2023
ER -