Neither Employee nor Contractor: A Case Study of Employment Relations between Riders and Platform-Based Food-Delivery Firms in Taiwan

Bo Yi Lee*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Scopus citations

Abstract

There have been numerous legal battles in Western countries concerning employment relations between platform-based food delivery firms and their riders; however, no such legal battles have occurred in Taiwan. This qualitative case study applies the theory of institutional logics to examine the reason such legal action is absent in Taiwan, focusing on how different stakeholders apply different logics to employment relations in Taiwan’s platform-based food-delivery sector. Through this investigation, this article shows that most stakeholders in this sector quickly came to a consensus that the ‘quasi-employee’ hybrid logic should be applied to riders, and that this was due to a convergence of worker and capitalist theories of profit, motivation to maintain the profitability of these platform firms (who are regulatory entrepreneurs performing symbolic compliance) and the techno-developmentalism of the Taiwanese government.

Original languageEnglish
JournalWork, Employment and Society
DOIs
StateAccepted/In press - 2022

Keywords

  • employment relations
  • platform economy
  • platform workers
  • platform-based food-delivery
  • Taiwan

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