Measuring the performance of financial holding companies

Chuang Min Chao, Ming Miin Yu*, Mu-Chen Chen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

23 Scopus citations


Financial institutions have become larger and engage in a wider array of financial activities due to continuing consolidation. Since the financial holding companies face multiple production functions simultaneously, the traditional data envelopment analysis (DEA) approach is not suitable for investigating their efficiency. This study applies the multi-activity DEA model to explore the relative efficiency of 12 financial holding companies in Taiwan. The results show that the multi-activity DEA model is obviously more capable of identifying sources of inefficiency, thereby potentially yielding greater managerial insights into organisational improvements.

Original languageEnglish
Pages (from-to)811-829
Number of pages19
JournalService Industries Journal
Issue number6
StatePublished - 1 Jun 2010


  • Data envelopment analysis
  • Efficiency
  • Financial holding company
  • Multi-activity dea model


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