Exploring the Presentation of Estimated Receptivity Status for Instant Messaging

Ting Wei Wu, Yu Ling Chien, Yung Ju Chang

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Researchers have developed systems estimating mobile users' receptivity for instant messaging (IM) [4]. However, it remains unclear how users would like their estimated status to be presented to their IM contacts. We developed an Android application that estimated a user's receptivity status and conducted a mixed-method study with 37 IM users to understand how they wanted their estimated status to be presented, including ESM and semi-structured interviews. We found that participants preferred a textual presentation to show their receptivity status over both numeric and graphical presentation. Also, participants more often modified the status from showing interruptibility to showing attentiveness and/or responsiveness than the other way. It was because participants wanted their status more informative of how fast they could read and respond to messages. Participants also more often decreased their receptivity level than increased it to show that they were busy, either real or fake.

Original languageEnglish
Title of host publicationExtended Abstracts - 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services
Subtitle of host publicationExpanding the Horizon of Mobile Interaction, MobileHCI 2020
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450380522
DOIs
StatePublished - 10 May 2020
Event22nd International Conference on Human-Computer Interaction with Mobile Devices and Services: Expanding the Horizon of Mobile Interaction, MobileHCI 2020 - Virtual, Online, Germany
Duration: 5 Oct 20209 Oct 2020

Publication series

NameExtended Abstracts - 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services: Expanding the Horizon of Mobile Interaction, MobileHCI 2020

Conference

Conference22nd International Conference on Human-Computer Interaction with Mobile Devices and Services: Expanding the Horizon of Mobile Interaction, MobileHCI 2020
Country/TerritoryGermany
CityVirtual, Online
Period5/10/209/10/20

Keywords

  • Availability
  • ESM
  • Presence
  • Presentation status
  • Receptivity

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