Development of smart shopping carts with customer-oriented service

Hsin Han Chiang*, Wan Ting You, Shu Hsuan Lin, Wei Chih Shih, Yu-Te Liao, Jin Shyan Lee, Yen Lin Chen

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

30 Scopus citations

Abstract

This paper presents a preliminary development of the smart shopping cart (SSC) that can be integrated into the smart mall system. The SSC can provide customers with the efficient user interface so that the shopping service can be effectively promoted. In the current design, with the function of face recognition on the user interface, the SSC can recognize the customer and further provide the associated assistive shopping information based on the purchase history. With the use of radio-frequency identification (RFID) tags, the SSC can automatically detect the various products which are being added in the cart and show the related information on the user interface. Through the searching function of SSC, the purchasing efficiency and navigation aid in the mall can be effectively supplied. Finally, the automatic billing service can be done by the SSC and the stored shopping data will be transmitted to the cloud server of shopping mall. The experimental demonstration shows the effectiveness of the proposed SSC which interacts with the customer and provides efficient shopping service.

Original languageEnglish
Title of host publication2016 IEEE International Conference on System Science and Engineering, ICSSE 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781467389662
DOIs
StatePublished - 24 Aug 2016
Event2016 IEEE International Conference on System Science and Engineering, ICSSE 2016 - Puli, Taiwan
Duration: 7 Jul 20169 Jul 2016

Publication series

Name2016 IEEE International Conference on System Science and Engineering, ICSSE 2016

Conference

Conference2016 IEEE International Conference on System Science and Engineering, ICSSE 2016
Country/TerritoryTaiwan
CityPuli
Period7/07/169/07/16

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