Developing an intelligent phone-based emergency triage communication and support system.

Fang Ying Hsiao; Yu Yin Kuo; Polun Chang

Developing an intelligent phone-based emergency triage communication and support system.

Fang Ying Hsiao^*, Yu Yin Kuo, Polun Chang

^*Corresponding author for this work

Institute of Biomedical Informatics

Research output: Contribution to journal › Article › peer-review

Abstract

In this study, the emergency triage support system was taken as an example. We develop new call flow style and combine traditional passive call flow. The system is designed by voice menu and users can command services actively. The telephone connect computer server to enter call flow module with ASR and TTS. Then the recognition term come from voice term database. Voice management center is an ER triage decision system.

Original language	English
Pages (from-to)	954
Number of pages	1
Journal	AMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
State	Published - Feb 2006

Cite this

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abstract = "In this study, the emergency triage support system was taken as an example. We develop new call flow style and combine traditional passive call flow. The system is designed by voice menu and users can command services actively. The telephone connect computer server to enter call flow module with ASR and TTS. Then the recognition term come from voice term database. Voice management center is an ER triage decision system.",

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Developing an intelligent phone-based emergency triage communication and support system.

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