Personal profile
Research Interests
Consumer Behavior, Service Marketing, Service Failure and Recovery, Decision Process of Consumer, Marketing Research, E-Commerce, Donation
Experience
2004/08-2009/07, Assistant Professor, Department of Management Science, National Chiao Tung University, Taiwan
2009/08-present, Associate Professor, Department of Management Science, National Chiao Tung University, Taiwan
2010/08-present, Department Head, Department of Management Science, National Chiao Tung University, Taiwan
Education/Academic qualification
PhD, Consumer Sciences and Retailing, Purdue University
External positions
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 12 Responsible Consumption and Production
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Collaborations and top research areas from the last five years
Projects
- 12 Finished
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行善融入生活的種種可能:募款活動的無關付出與利社會行為的關係
Chang, C.-C. (PI)
1/08/23 → 31/07/24
Project: Government Ministry › Other Government Ministry Institute
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行善融入生活的種種可能:募款活動的無關付出與利社會行為的關係
Chang, C.-C. (PI)
1/08/22 → 31/07/23
Project: Government Ministry › Other Government Ministry Institute
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
Chang, C.-C. (PI)
1/08/21 → 31/07/23
Project: Government Ministry › Other Government Ministry Institute
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組織氣候、組織公平與組織社交網絡對銷售人員銷售績效之影響—以機會主義行為做探討
Chang, C.-C. (PI)
1/08/20 → 31/07/21
Project: Government Ministry › Other Government Ministry Institute
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The Antecedents of Adaptive Selling Behaviors and How They Interact with Emotional Intelligence and Service Climate to Affect Output Level
Chang, C.-C. (PI)
1/08/19 → 31/07/21
Project: Government Ministry › Other Government Ministry Institute
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Does shared experience always solicit more donations? It depends on where you stand
Chang, C. C. & Lin, C. H., Mar 2026, In: Current Psychology. 45, 6, 633.Research output: Contribution to journal › Article › peer-review
Open Access -
Non-profit fundraising activities in a war environment: An exploration of hindrance factors using a modified Z-HISA hybrid model
Chang, C. C. & Pai, C. J., Feb 2025, In: Journal of Business Research. 189, 115209.Research output: Contribution to journal › Article › peer-review
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Don’t put all the eggs in one basket: examining adaptive selling behavior in salespeople’s performance
Chang, C. C. & Lin, C. H., Nov 2024, In: Current Psychology. 43, 42, p. 33003-33018 16 p.Research output: Contribution to journal › Article › peer-review
Open Access5 Scopus citations -
Sustainable Development Evaluation of Cultural and Creative Industries Using a Neutrosophic-Based Dematel-Topsis Approach
Chang, C. C., Pai, C. J. & Lo, H. W., 1 May 2024, In: International Journal of Information Technology and Decision Making. 23, 3, p. 1367-1400 34 p.Research output: Contribution to journal › Article › peer-review
12 Scopus citations -
Which maximizes donations: Charitable giving as an incentive or incentives for charitable giving?
Chang, C.-C. & Chen, P. Y., Apr 2019, In: Journal of Business Research. 97, p. 65-75 11 p.Research output: Contribution to journal › Article › peer-review
24 Scopus citations
Prizes
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Outstanding Teaching Awards, National Chiao Tung University
Chang, C.-C. (Recipient), 2007
Prize: Honorary award
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Outstanding Teaching Awards, National Chiao Tung University
Chang, C.-C. (Recipient), 2008
Prize: Honorary award